Frequently Asked Questions


When do my lessons start?

Your lessons start the week after you sign up for classes. Due to this we will pro-rate the cost of your first month and then you buy lessons on a monthly basis.

Do you provide make up lessons?

No, we do not encourage make-ups as it disrupts the swimmer's schedule and makes it harder for them to learn. Our teachers are consistently here waiting for you at your scheduled class time and making sure his/her class is the best possible learning environment for your child. However, sometimes it is unavoidable. 

If you must miss a class, we do offer a $15 credit, please see the following:

  • The school must be notified that a swimmer is going to miss class before their lesson starts. Otherwise, it is a no call/no show and no credit will be issued.
  • Only 1 missed class can be credited per month. To credit any additional classes, a Dr.’s note is required.​

How quickly will my kids be swimming?

The kids learn largely at their own pace.  We utilize standardized lesson plans, known as Gold Script, for each level, this lets the student progress based on their own ability, not a time frame. It takes most kids a couple months to get proficient. 

Do you offer group or private lessons?

We offer only private lessons. They will meet once a week for a 30 min lesson. The Private lessons will be one-on-one with a swim teacher for the whole 30 min.

How often can they have class?

The program is set up to allow the student to meet once a week. If you want lessons more often, we can set up your lessons to meet 2 or 3 times a week as your schedule allows. 

Do you have packages?

Yes. And we have discounts too! You can either pay for your lessons on the first of every month or you can get packages of 2 months, 6 months or a year. The more lessons you purchase at a time the greater the discount is.